Two questions, how and why?
【重要通知】
香港寬頻於本周一 (4月16日) 發現一個已停用的客戶資料庫遭到未經授權入侵。發現未經授權入侵後，公司已即時進行深入的內部調查，以及外聘網絡安全顧問對所有系統及伺服器進行全面檢查。
該伺服器儲有一已停用資料庫，涉及存有截至2012年約38萬香港寬頻固網及IDD服務之客戶及服務申請者的資料，佔公司360萬客戶紀錄約11%。該資料庫內的資料截至2012年，包括姓名、電郵地址、通訊地址、電話號碼、身份證號碼，以及約4萬3千人的信用卡資料。以香港寬頻所知，公司其他的客戶資料庫並沒有受影響。
香港寬頻非常重視是次事件，已立即於昨晚向警方報案。同時，將會通知受影響之香港寬頻客戶及通報個人資料私隱專員公署，並將全力配合相關機構的工作。
公司目前仍在調查事件，以找出發生未經授權入侵的原因。公司在此向受事件影響的客戶致歉。我們會歇盡所能堵截這些違法行為，採取嚴密措施，防範同類事件再度發生。客戶若有查詢，請致電專線3616 9111或電郵至inquiry_36169111@hkbn.net。
有關詳細新聞稿，請前往 bit.ly/2EWLIbR
【Important Notice】
Hong Kong Broadband Network Limited (“HKBN” or “the company”) announces that it discovered this Monday (16 April) an unauthorized access to an inactive customer database. Upon identifying the unauthorized access, HKBN immediately commenced a thorough internal investigation and engaged an external network security consultant to conduct a comprehensive check of all systems and servers.
The database contains information of some 380,000 customer and service applicant records of HKBN fixed and IDD services as of 2012, representing about 11% of its total 3.6 million records. Information in the said database includes name, email address, correspondence address, telephone number, identity card number and some 43,000 credit card information as of 2012. HKBN is not aware that any of the other customer databases of HKBN is affected.
HKBN takes this matter very seriously and immediately reported it to the Police yesterday. The company will also inform its affected customers and notify the Privacy Commissioner for Personal Data accordingly. HKBN will fully cooperate with the authorities in the process.
We are continuing the investigation to identify the cause of the unauthorized, and will spare no effort in the combat against such illegal act, implementing rigorous measures to prevent similar incidents from happening again. We would also like to take this opportunity to apologise to our affected customers. Customers who have any queries can contact us at hotline: 3616 9111 or email: inquiry_36169111@hkbn.net.
For detailed press release, please refer to bit.ly/2qHbfRl
hkbn電郵地址 在 香港寬頻HKBN如何登入電郵－寬頻上網：35009039 - YouTube 的推薦與評價
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